CUSTOMER SERVICE

Clear, human support when you need it.

The RingkasNow team helps with accounts, subscriptions, story corrections, sources, copyright, technical issues, and partnership enquiries.

Primary support email: redaksi@ringkasnow.com. Include the URL, screenshot, and a short explanation for page-specific issues.
01

Contact us

Email redaksi@ringkasnow.com and use a clear subject such as Account, Subscription, Story Correction, Copyright, or Technical Issue.

Security, rights, material factual errors, and service interruptions receive priority.

redaksi@ringkasnow.com ↗
02

Account & access

We can help with sign-in, email changes, language preferences, notifications, watchlists, and plan access. Never send your password by email.

03

Subscriptions & billing

Include your account email and safe transaction information such as payment date or reference. Never send full card numbers, PINs, OTPs, or payment credentials.

  • Pro: Rp15,000/month
  • Pro+: Rp20,000/month
  • Billing and plan changes
  • Activation issues after payment
04

Story corrections

Send the RingkasNow URL, the section that needs correction, and a primary or trusted source where possible. We review titles, summaries, translations, images, categories, and source links.

05

Copyright & third-party materials

Rights holders can request review of attribution, imagery, excerpts, or links. Include the RingkasNow URL, the material concerned, and the basis for the request.

redaksi@ringkasnow.com ↗
06

Technical issues

Include your device, browser, page URL, steps before the error, and a screenshot when possible.

07

Partnerships

Publishers, data providers, developers, and business partners can contact the same address for licensing, integrations, distribution, or enterprise enquiries.

redaksi@ringkasnow.com ↗